Shipping information

We ship from Germany with DHL and DHL-Express as our trusted partner for many years. International logistics and developments can be challenging, we provide a tracking link to DHL and support you in the unlikely event of a delay or lost consignment.


DHL Express gets your shipment where it needs to be, on time, every time. With a wide array of express delivery services and a team of dedicated experts, we strive to meet your exact shipping needs.

Here's what makes DHL Express your perfect partner for rapid delivery.

  • Global reach: No matter where your shipment needs to go, DHL Express has you covered. Our extensive network covers every corner of the globe, ensuring your package arrives on time, every time.
  • Flexible options: We offer a variety of express delivery services to fit your specific needs and budget. Choose between guaranteed delivery times, express courier services, and even door-to-door delivery for ultimate convenience.
  • Expertise you can trust: Our team of experienced professionals is dedicated to providing outstanding customer service and ensuring your shipment arrives safely and on time. We handle every package with the utmost care and attention.
  • Track your shipment with ease: Track your shipment every step of the way with DHL's online tracking tool and receive real-time updates on its progress. You'll always know exactly where your package is and when it will arrive.

Here are the approx. delivery times given:

  • Europe/Germany: 1-2 working days
  • United States of America/Canada/Mexico: 2-4 working days
  • Pacific region (Thailand, Japan, S. Korea, Australia): 2-6 working days

DHL Warenpost International Premium

DHL Warenpost Premium is ideal for shipping small items internationally: it's quick, economical and reliable providing end-to-end tracking around the globe.

Here are the approx. delivery times given:

  • Europe/Germany: 2-4 working days
  • United States of America/Canada/Mexico: 7-20 working days
  • Pacific region (Thailand, Japan, S. Korea, Australia): 7-30 working days

Shipment not in time or not received.

Should you find your parcel delayed, please note that international shipping can be a bit unpredictable. If you don't receive your order within a reasonable time, please contact us. We eager to investigate any issues with you.

Find below a reasonable guideline for delayed deliveries, before taking action:

  • Europe: 14 working days
  • North America: 28 working days
  • South America, Pacific Region: 28 working days

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